Monitoring - Microsoft have deployed another fix which seems to mitigate this issue for a majotiy of affected users. We will continue to monitor for stability.
Next update within 2 hours.
Jun 06, 2023 - 07:41 EDT
Identified - We have received some isolated reports of users that continue to be impacted by the issue. Microsoft are aware and are continuing to work on the permanent fix.
Next update tomorrow morning.
Jun 05, 2023 - 16:13 EDT
Monitoring - Microsoft has identified the issue and deployed a fix. We will be monitoring this issue for stability.
Next update by end of day.
Jun 05, 2023 - 13:06 EDT
Investigating - Users are experiencing issues connecting to the Office 365 Mail link in the MyApps Portal. The error message started "503 Service Unavailable."
We are currently investigating the root cause. In the meantime, the Outlook Desktop app continues to work to send/receive emails.
Next update within 2 hours.
Jun 05, 2023 - 10:48 EDT
This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:
Completed -
The scheduled maintenance has been completed.
Jun 4, 09:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 18:00 EDT
Scheduled -
PowerSchool - The PowerSchool vendor will be updating vendor-hosted databases to the latest NYS version (23.5.2.0) Saturday, June 3rd @ 6:00 PM - Sunday, June 4th @ 9:00 AM. There will be intermittent connectivity for the duration of the maintenance window.
Resolved -
This has been resolved
Jun 1, 13:27 EDT
Update -
We are continuing to monitor for any new issues. Next update by end of day.
May 31, 12:04 EDT
Monitoring -
The issue has been identified and our technical team has deployed a configuration change to help mitigate the issue. We are currently monitoring for stability.
Next update within 2 hours.
May 31, 09:56 EDT
Investigating -
We have received reports of degraded performance on the Regional Internet service. Some users have reported experiencing intermittent slowness and timeouts connecting to websites.
Our technical team is currently investigating the root cause of the issue.
Completed -
The scheduled maintenance has been completed.
May 30, 22:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 18:00 EDT
Scheduled -
SchoolTool will be installing the latest update – Version 20.3, Build 04, and API Service 1.03-09 on Tuesday, May 30th from 6:00-10:00 pm. The system will not be available during this time.
Completed -
The scheduled maintenance has been completed.
May 30, 22:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 18:00 EDT
Scheduled -
SchoolTool - SchoolTool will be installing the latest update – Version 20.3 on Tuesday, May 30th from 6:00-10:00 pm. The system will not be available during this time.
Completed -
The scheduled maintenance has been completed.
May 28, 09:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 18:00 EDT
Scheduled -
PowerSchool - The PowerSchool vendor will be updating vendor-hosted databases to the latest NYS version (23.5.1.0) from Saturday, May 27th @ 6:00 PM - Sunday, May 28th @ 9:00 AM. There will be intermittent connectivity for the duration of the maintenance window.
Completed -
The scheduled maintenance has been completed.
May 24, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 16:00 EDT
Scheduled -
SCRIC - Internal Services - SchoolTool Maintenance - NEWARK VALLEY CSD ONLY
We will be performing maintenance on the Newark Valley instance of SchoolTool on Wednesday, May 24th. The application will be unavailable for Newark Valley users from 4:00 PM - 9:00 PM.
May 23, 11:54 EDT