All Systems Operational

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Operational
eSchoolView Operational
Data Warehouse Operational
Managed IT Services Operational
90 days ago
96.36 % uptime
Today
Google Accounts ? Operational
Email / Office 365 ? Operational
MyApps Portal ? Operational
Windows Devices Operational
90 days ago
96.36 % uptime
Today
Student Management Systems Operational
SchoolTool ? Operational
eSchoolPlus ? Operational
PowerSchool ? Operational
Schoology - SMS Integration ? Operational
OnBase ? Operational
Auto Notification Operational
Safe Arrival Operational
School Messenger Operational
Financial Systems Operational
MUNIS Operational
nVision ? Operational
WinCap ? Operational
WinCap Web ? Operational
Frontline Education Professional Growth ? Operational
Special Education Systems Operational
Frontline IEP ? Operational
ClearTrack200 ? Operational
ServiceNow Ticketing System ? Operational
Library Media Services Operational
OPALS Library Automation Operational
BTBOCES Duplicating Center Operational
WebCRD Operational
Cafeteria Management Services Operational
eTrition Operational
Mosaic Operational
Remote VPN Service ? Operational
BoardDocs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 20, 2024

No incidents reported today.

Jul 19, 2024
Resolved - This incident has been resolved.
Jul 19, 14:22 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 10:39 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 19, 08:52 EDT
Update - We are continuing to investigate this issue.
Jul 19, 08:33 EDT
Update - We are continuing to investigate this issue.
Jul 19, 08:32 EDT
Investigating - We are currently investigating the issue. If you encounter a "blue screen error page" or your computer won't boot, please submit a ticket to Service Now or call 607.766.3800
Jul 19, 08:30 EDT
Jul 18, 2024
Completed - The scheduled maintenance has been completed.
Jul 18, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 19:00 EDT
Scheduled - The SchoolTool vendor will be performing system maintenance on the Advanced Analytics Platform on Thursday, July 18th, 7:00PM - 8:00PM.
During this maintenance window, the SchoolTool login service will be temporarily unavailable.

Jul 18, 08:15 EDT
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 21:00 EDT
Scheduled - The originally scheduled system maintenance for June 26th has been rescheduled to Wednesday, July 10th, 9 PM - 12:00 AM.

Beginning at 9 pm, the Mindex team will be performing system maintenance on the SchoolTool Identity Server.

During this maintenance window, the SchoolTool login service will be temporarily unavailable in the following scenarios:

Sites using Google Authentication
Sites configured to use Microsoft SSO in the SchoolTool Mobile App
Sites using the new authentication solution released in April 2023, regardless of login method
Other login functionality will not be impacted during this time.

We anticipate this downtime to take approximately 1 hour. Once this maintenance is complete, the SchoolTool login service will be restored.

Jun 27, 08:19 EDT
Jul 10, 2024
Completed - The scheduled maintenance has been completed.
Jul 10, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 16:30 EDT
Scheduled - South Central RIC has scheduled this month's NOC maintenance for all centralized systems on Wednesday, July 10, 2024, from 4:30 PM to 11:00 PM.

Access to all applications (ClearTrack, nVision, OPALS, WinCap, all Student Management Systems, etc.) will be down intermittently during the entire maintenance window.

There are no planned internet interruptions this month.

Please inform your users not included in this notification of the scheduled downtime. If you have any questions or concerns, please contact the SCRIC Service Desk at 607-766-3800.

Listed below are the SCRIC's Maintenance Schedule for the next six months to assist you in planning. Thank you.

August 14, 2024
September 11, 2024
October 9, 2024
November 13, 2024
December 11, 2024
January 15, 2025

Jul 3, 07:56 EDT
Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.