In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 2026 - 18:00 EST
Scheduled - The South Central RIC has scheduled this month's NOC maintenance for all centralized systems for Thursday , November 12th, from 6:00 PM to 11:00 PM. Access to all applications may be intermittent during the entire maintenance window. There are brief planned internet interruptions during this window this month. Please inform your users who are not included in this notification about the scheduled downtime. If you have any questions or concerns, please contact the SCRIC Service Desk at 607-766-3800. Listed below is the SCRIC's Maintenance Schedule for the next six months to assist you in planning:

December 9th 2026
January 13th 2027
February 10th 2027
March 10th 2027
April 14th 2027
May 12th 2027

Nov 12, 2026 18:00 - Nov 13, 2026 00:00 EST
Investigating - Good afternoon,
Users may be unable to connect to their mailboxes in Exchange Online through multiple connection methods

Issue ID: EX1550543
Affected services: Exchange Online
Status: Service degradation
Issue type: Incident
Start time: Nov 12, 2026, 11:17 AM EST

User impact
Users may be unable to connect to their mailboxes in Exchange Online through multiple connection methods.

More info
Potentially impacted connection methods may include:
- Outlook on the web
- Messaging API (MAPI)
- Exchange ActiveSync (EAS)
- Representational State Transfer (REST) API

Scope of impact
This issue may affect users in North America, Latin America, Canada, and Chile.


Current status
Nov 12, 2026, 12:45 PM EST
We’ve identified connectivity errors occurring on a portion of Exchange Online infrastructure which receives and processes users’ access requests. We’ve collected networking logs to review to further investigate the source of these errors and confirm our next steps.
Next update by:
Thursday, November 12, 2026 at 3:00 PM EST


History of updates
Nov 12, 2026, 11:55 AM EST
We’re reviewing service health telemetry information to identify and isolate any errors contributing to impact for further investigation.
Nov 12, 2026, 11:20 AM EST
We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.

Nov 12, 2026 - 13:02 EST

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Under Maintenance
Telephone Interconnect Under Maintenance
eSchoolView Under Maintenance
Data Warehouse Under Maintenance
Managed IT Services Under Maintenance
Google Accounts Under Maintenance
Email / Office 365 Under Maintenance
MyApps Portal Under Maintenance
Windows Devices Under Maintenance
Student Management Systems Under Maintenance
SchoolTool Under Maintenance
eSchoolPlus Under Maintenance
PowerSchool Under Maintenance
Schoology - SMS Integration Under Maintenance
OnBase Under Maintenance
Auto Notification Under Maintenance
Safe Arrival Under Maintenance
School Messenger Under Maintenance
Financial Systems Under Maintenance
nVision Under Maintenance
WinCap Under Maintenance
WinCap Web Under Maintenance
Frontline Education Professional Growth Under Maintenance
Special Education Systems Under Maintenance
Frontline IEP Under Maintenance
ClearTrack200 Under Maintenance
ServiceNow Ticketing System Under Maintenance
Library Media Services Under Maintenance
OPALS Library Automation Under Maintenance
BTBOCES Duplicating Center Under Maintenance
WebCRD Under Maintenance
Cafeteria Management Services Under Maintenance
eTrition Under Maintenance
Mosaic Under Maintenance
Remote VPN Service Under Maintenance
BoardDocs Under Maintenance
SCRIC Call Center Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 12, 2026

Unresolved incidents: November Maintenance Night, Outlook issues.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Completed - The scheduled maintenance has been completed.
Oct 30, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 04:00 EDT
Scheduled - NVision Build 1.2.823 will be installed on Friday 10/30/26 4 AM - 8 AM. nVision will not be available during these hours
Oct 16, 08:04 EDT

Oct 29, 2026

No incidents reported.