Investigating - Microsoft is currently experiencing an issue with Outlook (email). They are working to resolve the problem. We are continuing to monitor things and will provide updates as they become available. Thanks
Sep 14, 2026 - 09:46 EDT

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Operational
Telephone Interconnect Operational
eSchoolView Operational
Data Warehouse Operational
Managed IT Services Major Outage
Google Accounts Operational
Email / Office 365 Major Outage
MyApps Portal Operational
Windows Devices Operational
Student Management Systems Operational
SchoolTool Operational
eSchoolPlus Operational
PowerSchool Operational
Schoology - SMS Integration Operational
OnBase Operational
Auto Notification Operational
Safe Arrival Operational
School Messenger Operational
Financial Systems Operational
nVision Operational
WinCap Operational
WinCap Web Operational
Frontline Education Professional Growth Operational
Special Education Systems Operational
Frontline IEP Operational
ClearTrack200 Operational
ServiceNow Ticketing System Operational
Library Media Services Operational
OPALS Library Automation Operational
BTBOCES Duplicating Center Operational
WebCRD Operational
Cafeteria Management Services Operational
eTrition Operational
Mosaic Operational
Remote VPN Service Operational
BoardDocs Operational
SCRIC Call Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

schooltool - Mindex Version 23.4-R2 Sep 29, 2026 22:00 - Sep 30, 2026 02:00 EDT

schooltool - Mindex will be installing the latest SchoolTool update, Version 23.4-R2, on Tuesday, September 29th (10:00 pm) to Wednesday, September 30th (2:00 am). SchoolTool will be unavailable during this time.

This update includes:

Copy Special Cycle Days
Exchange Web Services Deprecation
Hybrid Progress Report
NYS Data Warehouse Updates
Show Gender on Transcripts
Updates to Support NYS Dual Credit Reporting

Release Notes will be available in the Knowledge Base Article KB0013733 on ServiceNow on September 30th.
https://scric.service-now.com/kb_view.do?sysparm_article=KB0013733

Thank you.

Posted on Sep 24, 2026 - 15:06 EDT

Sep 24, 2026

No incidents reported today.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

Unresolved incident: Microsoft Outlook Email.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.