Monitoring - We have identified the issue and have implemented a fix. Users should try again, and if they still can't access nVision, please restart the device and try again.
Sep 09, 2024 - 12:16 EDT
Sep 09, 2024 - 12:16 EDT
Investigating - Some users are unable to connect to Remote Desktop to get to nVision. We are currently looking into this.
Sep 09, 2024 - 09:07 EDT
Sep 09, 2024 - 09:07 EDT
About This Site
This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:
https://scric.statusgator.com/
Regional Internet Connection
Operational
eSchoolView
Operational
Data Warehouse
Operational
Managed IT Services
Operational
Google Accounts
?
Operational
Email / Office 365
?
Operational
MyApps Portal
?
Operational
Windows Devices
Operational
Student Management Systems
Operational
SchoolTool
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Operational
eSchoolPlus
?
Operational
PowerSchool
?
Operational
Schoology - SMS Integration
?
Operational
OnBase
?
Operational
Auto Notification
Operational
Safe Arrival
Operational
School Messenger
Operational
Financial Systems
Operational
nVision
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Operational
WinCap
?
Operational
WinCap Web
?
Operational
Frontline Education Professional Growth
?
Operational
Special Education Systems
Operational
Frontline IEP
?
Operational
ClearTrack200
?
Operational
ServiceNow Ticketing System
?
Operational
Library Media Services
Operational
OPALS Library Automation
Operational
BTBOCES Duplicating Center
Operational
WebCRD
Operational
Cafeteria Management Services
Operational
eTrition
Operational
Mosaic
Operational
Remote VPN Service
?
Operational
BoardDocs
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SchoolTool ClearTrack Utility Update
Sep 10, 2024 22:00 - Sep 11, 2024 00:00 EDT
On Tuesday, September 10th starting at 10:00 pm, Mindex will be providing an update to the ClearTrack utility. The use of SchoolTool will not be impacted, and this update will not cause any downtime.
In this update, changes will be made to the logic used when updating SchoolTool records from the ClearTrack file to address issue 78035, which arose after the most recent update. All fixes provided in the previous Utilities release (described in PIB #429) will be included as well.
For more information on these changes, refer to the document, "SchoolTool Utilities Update - Update to ClearTrack " in the Knowledge Base.
Release Notes are available on Service Now/ Knowledge Base Articles KB0013733.
https://scric.service-now.com/kb_view.do?sysparm_article=KB0013733
Posted on Sep 06, 2024 - 12:04 EDT
In this update, changes will be made to the logic used when updating SchoolTool records from the ClearTrack file to address issue 78035, which arose after the most recent update. All fixes provided in the previous Utilities release (described in PIB #429) will be included as well.
For more information on these changes, refer to the document, "SchoolTool Utilities Update - Update to ClearTrack " in the Knowledge Base.
Release Notes are available on Service Now/ Knowledge Base Articles KB0013733.
https://scric.service-now.com/kb_view.do?sysparm_article=KB0013733
Posted on Sep 06, 2024 - 12:04 EDT
SCRIC NOC Maintenance September 11th
Sep 11, 2024 18:00-23:00 EDT
South Central RIC has scheduled this month's NOC maintenance for all centralized systems on Wednesday, September 11, 2024, from 6:00 PM to 11:00 PM. Access to all applications (ClearTrack, nVision, OPALS, WinCap, all Student Management Systems, etc.) will be down intermittently during the entire maintenance window. There are no planned internet interruptions this month. Please inform your users not included in this notification of the scheduled downtime. If you have any questions or concerns, please contact the SCRIC Service Desk at 607-766-3800.
Listed below are the SCRIC's Maintenance Schedule for the next six months to assist you in planning. Thank you.
October 9, 2024
November 13, 2024
December 11, 2024
January 15th, 2025
February 12th, 2025
March 12th, 2025
Posted on Sep 06, 2024 - 10:08 EDT
Listed below are the SCRIC's Maintenance Schedule for the next six months to assist you in planning. Thank you.
October 9, 2024
November 13, 2024
December 11, 2024
January 15th, 2025
February 12th, 2025
March 12th, 2025
Posted on Sep 06, 2024 - 10:08 EDT
nVision Maintenance
Sep 13, 2024 05:00-08:00 EDT
nVision Maintenance will take place on 9/13/2024 from 5 AM to 8 AM during this time nVision will not be available for use.
Posted on Aug 29, 2024 - 14:14 EDT
Posted on Aug 29, 2024 - 14:14 EDT
TimePiece Maintenance
Sep 16, 2024 05:00-08:00 EDT
TimePiece Maintenance will take place on 9/16/2024 from 5 AM to 8 AM during this time Timepiece will not be available for use.
Posted on Aug 29, 2024 - 14:19 EDT
Posted on Aug 29, 2024 - 14:19 EDT