All Systems Operational

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Operational
Telephone Interconnect Operational
eSchoolView Operational
Data Warehouse Operational
Managed IT Services Operational
Google Accounts Operational
Email / Office 365 Operational
MyApps Portal Operational
Windows Devices Operational
Student Management Systems Operational
SchoolTool Operational
eSchoolPlus Operational
PowerSchool Operational
Schoology - SMS Integration Operational
OnBase Operational
Auto Notification Operational
Safe Arrival Operational
School Messenger Operational
Financial Systems Operational
nVision Operational
WinCap Operational
WinCap Web Operational
Frontline Education Professional Growth Operational
Special Education Systems Operational
Frontline IEP Operational
ClearTrack200 Operational
ServiceNow Ticketing System Operational
Library Media Services Operational
OPALS Library Automation Operational
BTBOCES Duplicating Center Operational
WebCRD Operational
Cafeteria Management Services Operational
eTrition Operational
Mosaic Operational
Remote VPN Service Operational
BoardDocs Operational
SCRIC Call Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Schooltool - Update Version 23.3-R1 May 5, 2026 22:00 - May 6, 2026 02:00 EDT

Mindex will be installing the newest SchoolTool update - Version 23.3-R1 on Tuesday, May 5th (10:00 pm) - Wednesday, May 6th (2:00 am). SchoolTool will be unavailable during this time.

This update includes:
* Alternate Enrollment Visibility
* Final Exam and Final Average Publish Dates
* Improvements to Timeout Notifications
* New Sorting Option for Student Schedule Reports
* Record and Playback Audio of Student Names
* Bug Fixes
* Permission Changes

Release Notes will be available on ServiceNow and in the Knowledge Base Article KB0013733 on May 6th.
https://scric.service-now.com/kb_view.do?sysparm_article=KB0013733

Thank you.

Posted on Apr 27, 2026 - 12:31 EDT
Apr 29, 2026
Completed - The scheduled maintenance has been completed.
Apr 29, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 20:00 EDT
Scheduled - Upcoming Downtime for Release 10.04

The system will be unavailable due to scheduled maintenance tonight, Tuesday, April 28 at 8:00 PM through Wednesday, April 29 at 2:00 AM.

Release notes can be accessed in the Knowledge Base here: https://scric.service-now.com/kb_view.do?sysparm_article=KB0014696

Apr 28, 12:45 EDT
Apr 28, 2026
Resolved - This issue has been resolved.
Apr 28, 15:52 EDT
Identified - The vendor has confirmed an outage and is actively working to resolve it
Apr 28, 12:20 EDT
Investigating - There is a known BoardDocs Login Issue, and the vendor has been notified. As soon as we have more information, we will send out an update.
Apr 28, 11:54 EDT
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
Completed - The scheduled maintenance has been completed.
Apr 15, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 18:00 EDT
Scheduled - The South Central RIC has scheduled this month's NOC maintenance for all centralized systems for Wednesday, March 11, from 6:00 PM to 11:00 PM. Access to all applications may be intermittent during the entire maintenance window. There are no planned internet interruptions this month. Please inform your users not included in this notification of the scheduled downtime. If you have any questions or concerns, please get in touch with the SCRIC Service Desk at 607-766-3800. Listed below is the SCRIC's Maintenance Schedule for the next six months to assist you in planning

May 13th 2026
June 10th 2026
July 15th 2026
August 12th 2026
September 9th 2026
October 14th 2026

Apr 10, 08:35 EDT