Monitoring - Schoology has released a fix for the sync issue, and will be working today to clean up any inconsistent student data and accounts. We will also be working on testing the grade pass-back feature with SchoolTool.
Final update once we confirm that the data cleanup has been completed.
Sep 23, 08:04 EDT
Final update once we confirm that the data cleanup has been completed.
Sep 23, 08:04 EDT
Identified - The vendor has identified the root cause and is currently working on a fix which they aim to release as soon as possible.
Next update when we receive more information from the Schoology vendor.
Sep 20, 06:56 EDT
Next update when we receive more information from the Schoology vendor.
Sep 20, 06:56 EDT
Update - The vendor has escalated the problem to their Tier 3 and Systems Integration teams. There is still no current ETA on the fix yet.
In the meantime, we were able to load all available data successfully over last weekend. However, any new class roster changes in the Student Management Systems since then will not be captured until the permanent fix is developed and deployed.
Next update when we receive more info from the Schoology vendor.
Sep 8, 07:32 EDT
In the meantime, we were able to load all available data successfully over last weekend. However, any new class roster changes in the Student Management Systems since then will not be captured until the permanent fix is developed and deployed.
Next update when we receive more info from the Schoology vendor.
Sep 8, 07:32 EDT
Investigating - We have been alerted to a bug in the Schoology LMS that prevents class rosters from syncing correctly from the districts’ Student Management System. We are working directly with the vendor but there is no current ETA for a fix. The districts affected by this issue are:
Chenango Forks
Chenango Valley
Hancock
Maine-Endwell
Newark Valley
Otselic Valley
Windsor
We will post another update once we receive more information from the vendor.
Sep 3, 14:01 EDT
Chenango Forks
Chenango Valley
Hancock
Maine-Endwell
Newark Valley
Otselic Valley
Windsor
We will post another update once we receive more information from the vendor.
Sep 3, 14:01 EDT
Investigating - We have been alerted to an issue involving one of our Internet carriers. Our Engineers are currently in contact with the vendor, but we do not yet have an ETA on when the connection will be restored. Until that time the SCRIC's Regional Internet connection will be operating at a reduced capacity.
Next update when we receive more information from the vendor.
Sep 22, 20:23 EDT
Next update when we receive more information from the vendor.
Sep 22, 20:23 EDT
About This Site
This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:
https://scric.statusgator.com/
Regional Internet Connection
Degraded Performance
eSchoolView
Operational
Data Warehouse
Operational
Managed IT Services
Operational
Google Accounts
?
Operational
Email / Office 365
?
Operational
MyApps Portal
?
Operational
Student Management Systems
Operational
SchoolTool
?
Operational
eSchoolPlus
?
Operational
PowerSchool
?
Operational
Schoology - SMS Integration
?
Operational
OnBase
?
Operational
Auto Notification
Operational
Safe Arrival
Operational
School Messenger
Operational
Financial Systems
Operational
MUNIS
Operational
nVision
?
Operational
WinCap
?
Operational
Frontline Education Professional Growth
?
Operational
Special Education Systems
Operational
Frontline IEP
?
Operational
ClearTrack200
?
Operational
ServiceNow Ticketing System
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance