All Systems Operational

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Operational
eSchoolView Operational
Data Warehouse Operational
ClearTrack200 ? Operational
Managed IT Services Operational
Google Accounts ? Operational
Email / Office 365 ? Operational
MyApps Portal ? Operational
Student Management Systems Operational
SchoolTool ? Operational
eSchoolPlus ? Operational
PowerSchool ? Operational
Schoology - SMS Integration ? Operational
OnBase ? Operational
Auto Notification Operational
Safe Arrival Operational
School Messenger Operational
Financial Systems Operational
MUNIS Operational
nVision ? Operational
WinCap ? Operational
Frontline Education Professional Growth ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PowerSchool Maintenance Notification Mar 6, 18:00 - Mar 7, 09:00 EST
The PowerSchool vendor will be installing the latest NYS Update (21.2.2.0) to the hosted PowerSchool district databases Saturday, March 6th at 6:00 pm – Sunday, March 7th at 9:00 am. The application will be down for approximately 2 hours during this update period. The release notes are available on the PowerSchool Support page under New York State Updates https://www.southcentralric.org/powerschoolsupport.aspx
Posted on Mar 1, 08:17 EST
Past Incidents
Mar 1, 2021

No incidents reported today.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Resolved - The vendor has deployed a fix, and the leave request approvals are working correctly now.
Feb 26, 09:41 EST
Investigating - We have received reports of an error in WinCap ESS when approving employee leave requests. The vendor has been alerted and is working on a fix. Next update within 2 hours.
Feb 26, 07:51 EST
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021
Completed - The scheduled maintenance has been completed.
Feb 23, 12:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 12:19 EST
Scheduled - The vendor is performing emergency maintenance on the system. Access to Level 1 & 2 Cognos reports is unavailable during this maintenance window.
Feb 23, 12:19 EST
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021
Completed - The scheduled maintenance has been completed.
Feb 19, 16:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 16:01 EST
Scheduled - On February 19th at 4PM, the MyApps portal will be updated with a new look. See the following link below for an overview of the update:

https://scric.service-now.com/kb_view.do?sysparm_article=KB0012828
Feb 2, 12:38 EST
Feb 18, 2021
Resolved - The vendor has completed the emergency maintenance, and all BTBOCES users can now access the WinCap system.
Feb 18, 12:54 EST
Identified - Access to the BTBOCES WinCap instance will be unavailable due to emergency maintenance by the vendor. We have no ETA yet on when this will be complete. Next update within 1 hour.
Feb 18, 12:00 EST
Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.