Monitoring - The vendor has deployed a fix and we have received reports that users are once again able to log on and submit/approve leave requests.

Final update by tomorrow morning.

Mar 20, 2023 - 15:33 EDT
Investigating - We are currently investigating an issue with WinCap Web that prevents users from logging on and submitting ESS leave requests and approvals.

This issue does not currently impact the core WinCap system

Our technical support staff are working with the vendor to diagnose the root cause. Next update within 2 hours.

Mar 20, 2023 - 14:05 EDT

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Operational
eSchoolView Operational
Data Warehouse Operational
Managed IT Services Operational
Google Accounts ? Operational
Email / Office 365 ? Operational
MyApps Portal ? Operational
Student Management Systems Operational
SchoolTool ? Operational
eSchoolPlus ? Operational
PowerSchool ? Operational
Schoology - SMS Integration ? Operational
OnBase ? Operational
Auto Notification Operational
Safe Arrival Operational
School Messenger Operational
Financial Systems Operational
MUNIS Operational
nVision ? Operational
WinCap ? Operational
Frontline Education Professional Growth ? Operational
Special Education Systems Operational
Frontline IEP ? Operational
ClearTrack200 ? Operational
ServiceNow Ticketing System ? Operational
Library Media Services Operational
OPALS Library Automation Operational
BTBOCES Duplicating Center Operational
WebCRD Operational
Cafeteria Management Services Operational
eTrition Operational
Mosaic Operational
Remote VPN Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 20, 2023

Unresolved incident: WinCap Web Access Issues.

Mar 19, 2023
Completed - The scheduled maintenance has been completed.
Mar 19, 09:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 18:00 EDT
Scheduled - PowerSchool - The PowerSchool vendor will be updating vendor-hosted databases to the latest version (23.3.1.0) Saturday, March 18th @ 6:00 PM - Sunday, March 19th @ 9:00 AM. There will be intermittent connectivity for the duration of the maintenance window.
Mar 13, 13:24 EDT
Mar 18, 2023
Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023
Completed - The scheduled maintenance has been completed.
Mar 15, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 18:00 EDT
Scheduled - South Central RIC has scheduled this month's NOC maintenance for all centralized systems on Wednesday, March 15, 2023, from 6:00 PM to 11:00 PM.

Access to all applications (ClearTrack, FM, Munis, nVision, OPALS, WinCap, all Student Management Systems, etc.) will be down intermittently during the entire maintenance window. There are no planned Internet interruptions this month.

Please inform your users not included in this notification of the scheduled downtime. If you have any questions or concerns, please contact the SCRIC Service Desk at 607-766-3800.

Listed below are the SCRIC's Maintenance Schedule for the next six months to assist you in planning. Thank you.

April 12, 2023
May 10, 2023
June 14, 2023
July 12, 2023
August 9, 2023
September 13, 2023

Mar 10, 08:13 EST
Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023
Completed - The scheduled maintenance has been completed.
Mar 12, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:00 EST
Scheduled - PowerSchool - The PowerSchool vendor will be conducting system maintenance on district-hosted databases Saturday, March 11th @ 6:00 PM – Sunday, March 12th @ 3:00 PM. Users will experience intermittent connectivity for the duration of the maintenance window.
Mar 6, 08:31 EST
Mar 11, 2023
Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.

Mar 6, 2023

No incidents reported.