Regional Internet Issues
Update - We have implimented a fix and are continuing to monitor.
Feb 13, 2026 - 09:08 EST
Monitoring - We believe we have found the root cause of the issue and are continuing to monitor. We will provide more updates as they become available. Thanks
Feb 12, 2026 - 12:06 EST
Investigating - We are aware of slow internet throughout the region. We are currently investigating the issue.
Feb 12, 2026 - 08:33 EST

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Degraded Performance
Telephone Interconnect Operational
eSchoolView Operational
Data Warehouse Operational
Managed IT Services Operational
Google Accounts Operational
Email / Office 365 Operational
MyApps Portal Operational
Windows Devices Operational
Student Management Systems Operational
SchoolTool Operational
eSchoolPlus Operational
PowerSchool Operational
Schoology - SMS Integration Operational
OnBase Operational
Auto Notification Operational
Safe Arrival Operational
School Messenger Operational
Financial Systems Operational
nVision Operational
WinCap Operational
WinCap Web Operational
Frontline Education Professional Growth Operational
Special Education Systems Operational
Frontline IEP Operational
ClearTrack200 Operational
ServiceNow Ticketing System Operational
Library Media Services Operational
OPALS Library Automation Operational
BTBOCES Duplicating Center Operational
WebCRD Operational
Cafeteria Management Services Operational
eTrition Operational
Mosaic Operational
Remote VPN Service Operational
BoardDocs Operational
SCRIC Call Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ClearTrack 200 Feb 17, 2026 22:00 - Feb 18, 2026 00:00 EST

Please be advised that a routine maintenance window is scheduled for tonight, 2/17, from 10:00 PM to 12:00 AM. During this time, access to ClearTrack and MTSS Edge will be temporarily unavailable.

Thank you for your patience and understanding
Posted on Feb 17, 2026 - 14:31 EST
Feb 17, 2026

No incidents reported today.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

Unresolved incident: Regional Internet Issues.

Feb 12, 2026
Feb 11, 2026
February Maintenance night
Completed - The scheduled maintenance has been completed.
Feb 11, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 18:00 EST
Scheduled - The South Central RIC has scheduled this month's NOC maintenance for all centralized systems for Wednesday, February 11, from 6:00 PM to 11:00 PM. Access to all applications may be intermittent during the entire maintenance window. After 9 pm, expect internet interruptions due to network maintenance this month. Please inform your users not included in this notification of the scheduled downtime. If you have any questions or concerns, please get in touch with the SCRIC Service Desk at 607-766-3800. Listed below is the SCRIC's Maintenance Schedule for the next six months to assist you in planning.

March 11th 2026
April 15th 2026
May 13th 2026
June 10th 2026
July 15th 2026
August 12th 2026
Feb 6, 10:05 EST
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026
Schooltool - Version 23.2 R1 Update
Completed - The scheduled maintenance has been completed.
Feb 4, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 22:00 EST
Scheduled - Mindex will be installing the newest SchoolTool update - Version 23.2 - R1 on Tuesday, February 3rd (10:00 pm) - Wednesday, February 4th (2:00 am). SchoolTool will be unavailable during this time.

This update includes:

* Calculate Standard Marking Period Grades Using Overall Assignment Scores
* Google Classroom Linking Message
* Hybrid Report Card Section Updates
* Multi-Factor Authentication Email Updates
* School Year Drop-Down Updates
* Updates to Support Online Registration Configuration
* Permission Changes
* Bug Fixes

*Release Notes will be available on Service Now/ Knowledge Base Article KB0013733 on February 4th.
https://scric.service-now.com/kb_view.do?sysparm_article=KB0013733

The SchoolTool team will be hosting our monthly check-in to review these Updates, Upcoming Deadlines, & Additional Information on February 5th (9:00 am - 10:00 am).
You can sign up via kickup:
https://pulse.kickup.co/events/browse/E5DMj3VbjkyhDC8ULbkooa

You must have a SCRIC KickUp account to register. If you do not, please click on the link below to create an account.
https://form.jotform.com/202364572755156

Thank you.
Jan 20, 13:30 EST
Feb 3, 2026
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