All Systems Operational

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.service-now.com/kb_view.do?sysparm_article=KB0012690

Regional Internet Connection Operational
eSchoolView Operational
Data Warehouse Operational
ClearTrack200 ? Operational
Managed IT Services Operational
Google Accounts ? Operational
Email / Office 365 ? Operational
MyApps Portal ? Operational
Student Management Systems Operational
SchoolTool ? Operational
eSchoolPlus ? Operational
PowerSchool ? Operational
Schoology - SMS Integration ? Operational
OnBase ? Operational
nVision ? Operational
WinCap ? Operational
Auto Notification Operational
Safe Arrival Operational
School Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 29, 2020
Resolved - This incident has been resolved.
Sep 29, 07:55 EDT
Update - We are continuing to monitor for any further issues.
Sep 28, 21:33 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 28, 21:33 EDT
Investigating - Microsoft is currently experiencing issues with Office 365 including email and teams. We will provide more information as Microsoft updates us.
Sep 28, 18:31 EDT
Sep 28, 2020
Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020
Completed - The scheduled maintenance has been completed.
Sep 23, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 21:01 EDT
Scheduled - We will be undergoing emergency maintenance.
Sep 23, 19:58 EDT
Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020
Completed - The scheduled maintenance has been completed.
Sep 15, 21:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 21:30 EDT
Scheduled - We will be performing proactive maintenance on the Regional Internet Connection from 9:30 - 9:45 tonight. Internet access will be intermittently down during this time.
Sep 15, 17:34 EDT
Resolved - This issue is confirmed to be resolved.
Sep 15, 18:32 EDT
Monitoring - The vendor has deployed a fix and we are monitoring for stability. Affected users should be able to access Internet resources now. Next update within 2 hours.
Sep 15, 12:09 EDT
Investigating - We have received reports that Whitney Point CSD and Vestal CSD Internet content filter vendor is experiencing capacity issues. This is causing Internet outages for all of their managed devices, including student devices at home.

We are in contact with the vendor and they are working on deploying a fix. Next update within 2 hours.
Sep 15, 10:10 EDT
Resolved - We have deployed a fix, and Internet access has been restored.
Sep 15, 13:59 EDT
Investigating - We are currently experiencing an issue with the Regional Internet connect that is impacting most traffic coming to and from our network. All Internet connected applications are impacted. Our network team is investigating a fix. Next update within 30 minutes.
Sep 15, 13:41 EDT