All Systems Operational

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Operational
eSchoolView Operational
Data Warehouse Operational
Managed IT Services Operational
Google Accounts
Operational
Email / Office 365
Operational
MyApps Portal
Operational
Student Management Systems Operational
SchoolTool
Operational
eSchoolPlus
Operational
PowerSchool
Operational
Schoology - SMS Integration
Operational
OnBase
Operational
Auto Notification Operational
Safe Arrival Operational
School Messenger Operational
Financial Systems Operational
MUNIS Operational
nVision
Operational
WinCap
Operational
Frontline Education Professional Growth
Operational
Special Education Systems Operational
Frontline IEP
Operational
ClearTrack200
Operational
ServiceNow Ticketing System
Operational
Library Media Services Operational
OPALS Library Automation Operational
BTBOCES Duplicating Center Operational
WebCRD Operational
Cafeteria Management Services Operational
eTrition Operational
Mosaic Operational
Remote VPN Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2023

No incidents reported today.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
SchoolTool Maintenance - September 20, 2023
Completed - The scheduled maintenance has been completed.
Sep 21, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 21:00 EDT
Scheduled - The SchoolTool vendor will be conducting maintenance on Wednesday, September 20th @ 9:00 PM - Midnight. The application will be unavailable during this time.
Sep 18, 13:15 EDT
Sep 20, 2023
eTrition Outage
Resolved - This issue was fully resolved.
Sep 20, 10:49 EDT
Monitoring - The vendor has fixed the application issue. We will monitor for stability before closing this notification.

Final update at end of day.
Sep 18, 09:50 EDT
Investigating - We are receiving reports that the eTrition application is currently down. Our support staff are working with the vendor to diagnose and determine an ETA for a fix.

Next update within 2 hours.
Sep 18, 07:44 EDT
Sep 19, 2023

No incidents reported.

Sep 18, 2023
Sep 17, 2023
PowerSchool Update - NYS Version (23.9.2.0) - September 16, 2023
Completed - The scheduled maintenance has been completed.
Sep 17, 09:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 18:00 EDT
Scheduled - The PowerSchool vendor will update vendor-hosted databases to the latest NYS version (23.9.2.0) on Saturday, September 16th @ 6:00 PM - Sunday, September 17th @ 9:00 AM. There will be intermittent connectivity for the duration of the maintenance window.

The release notes are available on the PowerSchool Application main page - System Help link.
Sep 13, 08:05 EDT
Sep 16, 2023
Sep 15, 2023

No incidents reported.

Sep 14, 2023
SchoolTool Maintenance - September 13, 2023 beginning at 9pm
Completed - The scheduled maintenance has been completed.
Sep 14, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 21:00 EDT
Scheduled - The SchoolTool vendor will be conducting maintenance on Wednesday, September 13th @ 9:00-Thursday, September 14th @ 1:00 AM. The login service will be unavailable during this time.
Sep 12, 14:35 EDT
Sep 13, 2023
SCRIC NOC Maintenance September 13, 2023
Completed - The scheduled maintenance has been completed.
Sep 13, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 18:00 EDT
Scheduled - South Central RIC has scheduled this month's NOC maintenance for all centralized systems on Wednesday, September 13, 2023, from 6:00 PM to 11:00 PM.

Access to all applications (ClearTrack, FM, Munis, nVision, OPALS, WinCap, all Student Management Systems, etc.) will be down intermittently during the entire maintenance window.

There are planned Internet interruptions this month beginning at 9pm in this maintenance window.

Please inform your users not included in this notification of the scheduled downtime. If you have any questions or concerns, please contact the SCRIC Service Desk at 607-766-3800.

Listed below are the SCRIC's Maintenance Schedule for the next six months to assist you in planning. Thank you.

October 11, 2023
November 15, 2023
December 13, 2023
January 10, 2024
February 14, 2024
March 13, 2024
Sep 8, 11:48 EDT
Sep 12, 2023
SchoolTool Maintenance - September 11, 2023
Completed - The scheduled maintenance has been completed.
Sep 12, 01:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 20:00 EDT
Scheduled - The SchoolTool vendor will be conducting maintenance on Monday, September 11th @ 10:00 PM - Tuesday, September 12th @ 3:00 AM. The application will be unavailable during this time.
Sep 5, 09:16 EDT
Sep 11, 2023
Sep 10, 2023
PowerSchool Maintenance - September 9, 2023
Completed - The scheduled maintenance has been completed.
Sep 10, 16:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 20:01 EDT
Scheduled - The PowerSchool vendor will perform operating system maintenance on the PowerSchool-hosted districts from Saturday, September 9, 2023, 6:00 PM - Sunday, September 10, 2023, 2:00 PM.
There will be intermittent connectivity for the duration of the maintenance window.
Sep 6, 11:54 EDT
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