South Central Regional Information Center Status

All Systems Operational

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Operational

eSchoolView Operational

Data Warehouse Operational

Managed IT Services Operational

Google Accounts Operational

Email / Office 365 Operational

MyApps Portal Operational

Student Management Systems Operational

SchoolTool Operational

eSchoolPlus Operational

PowerSchool Operational

Schoology - SMS Integration Operational

OnBase Operational

Auto Notification Operational

Safe Arrival Operational

School Messenger Operational

Financial Systems Operational

MUNIS Operational

nVision Operational

WinCap Operational

Frontline Education Professional Growth Operational

Special Education Systems Operational

Frontline IEP Operational

ClearTrack200 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Regional Internet Connection - Proactive Maintenance #1 Jul 26, 05:30-07:00 EDT

This Monday, 7/26, and Tuesday, 7/27, between 5:30am-7:00am, one pf our ISP's will be performing proactive maintenance. There will be intermittent service interruptions to Regional Network resources from the Internet as well as to Internet resources from the Regional Network a few times during the maintenance windows.
Posted on Jul 23, 09:07 EDT

Regional Internet Connection - Proactive Maintenance #2 Jul 27, 05:30-07:00 EDT

Past Incidents

Jul 25, 2021

No incidents reported today.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

PowerSchool Maintenance Notification

Completed - The scheduled maintenance has been completed.
Jul 23, 09:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 18:00 EDT

Scheduled - PowerSchool - The pending attendance and enrollment extract issues will be updated/fixed between 6:00 PM Thursday, July 22 – 9:00 am Friday, July 23. 2021 for our vendor hosted Districts. The system will not be available during this update, however I anticipate Districts can get into their database when they get into work on Friday (prior to the 9:00 am update window end time).

Release notes can be found on the PowerSchool Support webpage under system updates: https://www.southcentralric.org/powerschoolsupport.aspx
Jul 22, 09:59 EDT

Jul 22, 2021

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

Regional Internet Connection Maintenance

Completed - The scheduled maintenance has been completed.
Jul 17, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 08:00 EDT

Scheduled - One of our vendors will be performing maintenance on some network circuits on Saturday, 7/17, starting at 8:00 AM and lasting approximately 4 hours. This will reduce the overall Internet Service capacity during the maintenance window. There will be a very brief (one or two minutes) disruption to the Internet and access to Internal RIC services at the beginning and end of the maintenance window.

This maintenance will also disrupt the ME, Owego, and Susquehanna Valley network circuits to the RIC for the duration of the maintenance.
Jul 14, 11:27 EDT

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

SCRIC Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Jul 14, 23:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 16:15 EDT

Scheduled - South Central RIC has scheduled this month's NOC maintenance for all centralized systems on Wednesday July 14th, 2021 from 4:15 PM to 11:00 PM Access to all applications (ClearTrack, FM, Munis, nVision, OPALS, WinCap, all Student Management Systems, etc.) will be down intermittently during the full maintenance window.

Please inform your users not included in this notification of the scheduled downtime. If you have any questions or concerns, please contact the SCRIC Service Desk at 607-766-3800. Listed below are the SCRIC's Maintenance Schedule for next 6 months to assist you in planning. Thank you.

August 11, 2021
September 15, 2021
October 13, 2021
November 20, 2021
December 15, 2021
January 12, 2022
Jul 8, 12:04 EDT

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

PowerSchool Maintenance July 10, 2021

Completed - The scheduled maintenance has been completed.
Jul 11, 03:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 18:00 EDT

Scheduled - The PowerSchool vendor will be performing operating system/security patching to hosted district databases on Saturday, July 10th @ 6:00 pm – Sunday, July 11th @ 9:00 am. There will be intermittent connectivity for the duration of the maintenance window.
Jul 8, 09:46 EDT