All Systems Operational

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Operational
Telephone Interconnect ? Operational
eSchoolView Operational
Data Warehouse Operational
Managed IT Services Operational
Google Accounts ? Operational
Email / Office 365 ? Operational
MyApps Portal ? Operational
Windows Devices Operational
Student Management Systems Operational
SchoolTool ? Operational
eSchoolPlus ? Operational
PowerSchool ? Operational
Schoology - SMS Integration ? Operational
OnBase ? Operational
Auto Notification Operational
Safe Arrival Operational
School Messenger Operational
Financial Systems Operational
nVision ? Operational
WinCap ? Operational
WinCap Web ? Operational
Frontline Education Professional Growth ? Operational
Special Education Systems Operational
Frontline IEP ? Operational
ClearTrack200 ? Operational
ServiceNow Ticketing System ? Operational
Library Media Services Operational
OPALS Library Automation Operational
BTBOCES Duplicating Center Operational
WebCRD Operational
Cafeteria Management Services Operational
eTrition Operational
Mosaic Operational
Remote VPN Service ? Operational
BoardDocs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 17, 2025

No incidents reported today.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
May Maintenance night
Completed - The scheduled maintenance has been completed.
May 14, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 18:00 EDT
Scheduled - The South Central RIC has scheduled this month's NOC maintenance for all centralized systems on Wednesday, May 14th, 2025, from 6:00 PM to 11:00 PM. Access to all applications (ClearTrack, nVision, OPALS, WinCap, all Student Management Systems, etc.) will be down intermittently during the entire maintenance window. There are no planned internet interruptions this month. Please inform your users not included in this notification of the scheduled downtime. If you have any questions or concerns, please contact the SCRIC Service Desk at 607-766-3800. Listed below are the SCRIC's Maintenance Schedule for the next six months to assist you in planning.

June 11th, 2025
July 9th, 2025
August 13th, 2025
September 10th, 2025
October 15th, 2025
November 12th, 2025
May 9, 09:26 EDT
schooltool - Mindex
Completed - The scheduled maintenance has been completed.
May 14, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:00 EDT
Scheduled - Mindex will be installing the newest SchoolTool update - Version 22.3-R1 on Tuesday, May 13th(10:00 pm) - Wednesday, May 14th (2:00 am). SchoolTool will be unavailable during this time.

This update includes:
*Auto-Calculate Grade Book Averages
*Dashboards Sub-Module Default to Advanced Analytics
*Hybrid Report Format Updates
*New Feature Pop-Up
*Permissions Respected in the Suspension and Detention List
*Submit Standard Marking Period Grades by Standard
*Update to Enrollment End Process for P-Tech Graduates
*Update to Standard Selection Process when Adding Assignments
*Usability Enhancements to Grading Application Screens
*Bug Fixes
*Permission Changes

Release Notes will be available on Service Now/ Knowledge Base Article KB0013733 by May 13th.
https://scric.service-now.com/kb_view.do?sysparm_article=KB0013733

The SchoolTool team will be hosting our monthly check-in to review Mindex Updates and Upcoming Deadlines & Additional Information on May 19th (10:00 am - 11:00 am).

You can sign up via Kick-Up.
https://pulse.kickup.co/events/browse/P9Rs7sjRqwWbuW8csHwfx2/announcements/

You must have a SCRIC KickUp account to register. If you do not, please click on the link below to create an account.
https://form.jotform.com/202364572755156

Thank you.
May 6, 09:53 EDT
May 13, 2025
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
MITS Districts - Unable to send to Mail Groups
Resolved - This incident has been resolved.
May 9, 09:24 EDT
Monitoring - We believe that this issue has been resolved based on monitoring the groups reported and testing with individuals from multiple districts. Microsoft had reported issues across many of the 365 platforms and has resolved those issues, which seemed to be the root of this issue. We will continue to monitor this issue
May 7, 09:56 EDT
Investigating - Customers are having issues sending emails to distribution groups that are restricted to specific senders. When emailing these distribution groups, the sender will receive a bounce back email stating that they do not have access to send to this list. We have a ticket open with Microsoft and are currently investigating.
May 6, 10:02 EDT
May 8, 2025

No incidents reported.

May 7, 2025
May 6, 2025
May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

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