All Systems Operational

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Operational
Telephone Interconnect ? Operational
eSchoolView Operational
Data Warehouse Operational
Managed IT Services Operational
Google Accounts ? Operational
Email / Office 365 ? Operational
MyApps Portal ? Operational
Windows Devices Operational
Student Management Systems Operational
SchoolTool ? Operational
eSchoolPlus ? Operational
PowerSchool ? Operational
Schoology - SMS Integration ? Operational
OnBase ? Operational
Auto Notification Operational
Safe Arrival Operational
School Messenger Operational
Financial Systems Operational
nVision ? Operational
WinCap ? Operational
WinCap Web ? Operational
Frontline Education Professional Growth ? Operational
Special Education Systems Operational
Frontline IEP ? Operational
ClearTrack200 ? Operational
ServiceNow Ticketing System ? Operational
Library Media Services Operational
OPALS Library Automation Operational
BTBOCES Duplicating Center Operational
WebCRD Operational
Cafeteria Management Services Operational
eTrition Operational
Mosaic Operational
Remote VPN Service ? Operational
BoardDocs ? Operational
SCRIC Call Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 16, 2025

No incidents reported today.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
Completed - The scheduled maintenance has been completed.
Nov 12, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 18:00 EST
Scheduled - The South Central RIC has scheduled this month's NOC maintenance for all centralized systems on Wednesday, November 12th , from 6:00 PM to 11:00 PM. Access to all applications (ClearTrack, nVision, OPALS, WinCap, all Student Management Systems, etc.) will be down intermittently during the entire maintenance window. There are no planned internet interruptions this month. Please inform your users not included in this notification of the scheduled downtime. If you have any questions or concerns, please contact the SCRIC Service Desk at 607-766-3800. Listed below are the SCRIC's Maintenance Schedule for the next six months to assist you in planning.
December 10 th,2025
January 14th, 2026
February 11th 2026
March 11th 2026
April 15th 2026
May 13th 2026

Nov 7, 09:12 EST
Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025
Resolved - WebCRD is up and working.
Nov 5, 10:10 EST
Investigating - WebCRD is currently down. We have reached out to the vendor, and they are working to resolve the issue
Nov 5, 07:38 EST
Nov 4, 2025
Completed - The scheduled maintenance has been completed.
Nov 4, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 22:00 EST
Scheduled - On Monday, November 3rd, between 10 PM and 2 AM, MIndex will be deploying a bug fix for a mobile app bug they have identified. Please be advised this upgrade will necessitate downtime, and the system will be unavailable from 10:00 p.m. to 2:00 a.m. SchoolTool will not be available during this time.

From Mindex:
Background Information: Our internal monitoring software alerted us to an error that is potentially impacting mobile app users and preventing parents from viewing their students schedules on the app. Our Support team did not receive any reports of this error from the field, but we wanted to proactively make you aware and install a fix as soon as possible in case you do hear reports from the community.

Thank you.
SchoolTool Team

Nov 3, 15:19 EST
Nov 3, 2025
Nov 2, 2025

No incidents reported.