All Systems Operational

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Operational
eSchoolView Operational
Data Warehouse Operational
Managed IT Services Operational
Google Accounts ? Operational
Email / Office 365 ? Operational
MyApps Portal ? Operational
Student Management Systems Operational
SchoolTool ? Operational
eSchoolPlus ? Operational
PowerSchool ? Operational
Schoology - SMS Integration ? Operational
OnBase ? Operational
Auto Notification Operational
Safe Arrival Operational
School Messenger Operational
Financial Systems Operational
MUNIS Operational
nVision ? Operational
WinCap ? Operational
Frontline Education Professional Growth ? Operational
Special Education Systems Operational
Frontline IEP ? Operational
ClearTrack200 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 11, 2021

No incidents reported today.

May 10, 2021
Resolved - The vendor has deployed a fix, and we are hearing that customers can now login to the Frontline platform,
May 10, 09:25 EDT
Investigating - We are receiving reports this morning of users unable to login to Frontline IEP and Frontline Professional Growth through the MyApps portal.

We're currently investigating this issue and have contacted the vendor for assistance. We'll post an update within the next 2 hours.
May 10, 08:10 EDT
May 9, 2021
Completed - The scheduled maintenance has been completed.
May 9, 15:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 19:30 EDT
Scheduled - The PowerSchool vendor will be conducting maintenance to their hosted district databases on Saturday May 8, 2021 7:30 pm - Sunday May 9, 2021 3:30 pm. Maintenance will include operating system/security patching on the PowerSchool SIS. The application will be available for most of the window; however customers will experience intermittent connectivity as the patches are applied.
May 6, 15:39 EDT
May 8, 2021
May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021
Resolved - The vendor has indicated that the issues on the Frontline platform have been resolved. Users should now be able to access Frontline IEP and Frontline Education Professional Growth.
May 3, 11:27 EDT
Investigating - We have received reports from users that the Frontline platform is experiencing issues. Many users are currently unable to access Frontline IEP and Frontline Education Professional Growth.

The vendor is aware of the issue and is working to deploy a fix to restore access. We will update this status notification as soon as we receive more information from the vendor.
May 3, 09:12 EDT
May 2, 2021
Completed - The scheduled maintenance has been completed.
May 2, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 18:00 EDT
Scheduled - The PowerSchool vendor will be conducting maintenance to their hosted district databases on Saturday May 1, 2021 6:00 pm - Sunday May 2, 2021 9:00 am. Maintenance will include the NYS 21.4.2.0 update. There will be intermittent connectivity for the duration of the maintenance window. The release notes will be available on the PowerSchool Support page under System Updates https://www.southcentralric.org/powerschoolsupport.aspx
Apr 26, 09:20 EDT
May 1, 2021
Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.