In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 18:00 EDT
Scheduled - The PowerSchool vendor will be updating vendor hosted databases to the latest NYS version (22.5.2.0) Saturday, May 21st @ 6:00 pm – Sunday, May 22nd @ 9:00 am. There will be intermittent connectivity for the duration of the maintenance window.

The release notes are available on the PowerSchool Support page under System Updates > NYS Updates https://www.southcentralric.org/powerschoolsupport.aspx

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Operational
eSchoolView Operational
Data Warehouse Operational
Managed IT Services Operational
Google Accounts ? Operational
Email / Office 365 ? Operational
MyApps Portal ? Operational
Student Management Systems Under Maintenance
SchoolTool ? Operational
eSchoolPlus ? Operational
PowerSchool ? Under Maintenance
Schoology - SMS Integration ? Operational
OnBase ? Operational
Auto Notification Operational
Safe Arrival Operational
School Messenger Operational
Financial Systems Operational
MUNIS Operational
nVision ? Operational
WinCap ? Operational
Frontline Education Professional Growth ? Operational
Special Education Systems Operational
Frontline IEP ? Operational
ClearTrack200 ? Operational
ServiceNow Ticketing System ? Operational
Library Media Services Operational
OPALS Library Automation Operational
BTBOCES Duplicating Center Operational
WebCRD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
eSchoolPlus version database release (21.4.25.0) May 22, 23:59 - May 23, 06:00 EDT
The latest eSchoolPlus version database release (21.4.25.0) will be installed on district databases Sunday, May 22nd @ 11:59 PM – Monday, May 23rd @ 6:00 AM. The application will not be available during this update window.

Release notes that are available on the eSchoolPlus Support webpage https://www.southcentralric.org/ApplicationUpdates.aspx

Posted on May 19, 13:16 EDT
The PowerSchool vendor will be conducting security maintenance to district hosted databases on Monday, May 23rd @ 7 pm – Tuesday, May 24th @ 1 am. There will be intermittent connectivity for the duration of the maintenance window.
Posted on May 19, 13:18 EDT
Past Incidents
May 22, 2022

No incidents reported today.

May 21, 2022

Unresolved incident: PowerSchool - NYS version (22.5.2.0) Vender Hosted Update.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022
Completed - The scheduled maintenance has been completed.
May 15, 10:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 09:00 EDT
Scheduled - The PowerSchool vendor will be conducting routine maintenance to district hosted databases on Saturday, May 14th @ 9:00 am – Sunday, May 15th @ 10:00 am. There will be intermittent connectivity for the duration of the maintenance window.
May 11, 08:58 EDT
May 14, 2022
May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022
Completed - The scheduled maintenance has been completed.
May 11, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 18:00 EDT
Scheduled - South Central RIC has scheduled this month's NOC maintenance for all centralized systems on Wednesday May 11th, 2022 from 6:00 PM to 11:00 PM.

Access to all applications (ClearTrack, FM, Munis, nVision, OPALS, WinCap, all Student Management Systems, etc.) will be down intermittently during the full maintenance window. Internet access in districts should not be affected by this maintenance. Please inform your users not included in this notification of the scheduled downtime.

If you have any questions or concerns, please contact the SCRIC Service Desk at 607-766-3800.

Listed below are the SCRIC's Maintenance Schedule for next 6 months to assist you in planning. Thank you.

June 15, 2022
July 13, 2022
August 10, 2022
September 14, 2022
October 12, 2022
November 9, 2022

May 6, 15:04 EDT
May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.