Identified - Good Morning - Microsoft is still working on resolving their service problem. Users may still experience intermittent issues as recovery actions continue. We will keep you posted on the status. Thank you.
Nov 13, 2026 - 07:48 EST
Nov 13, 2026 - 07:48 EST
Investigating - Good afternoon,
Users may be unable to connect to their mailboxes in Exchange Online through multiple connection methods
Issue ID: EX1550543
Affected services: Exchange Online
Status: Service degradation
Issue type: Incident
Start time: Nov 12, 2026, 11:17 AM EST
User impact
Users may be unable to connect to their mailboxes in Exchange Online through multiple connection methods.
More info
Potentially impacted connection methods may include:
- Outlook on the web
- Messaging API (MAPI)
- Exchange ActiveSync (EAS)
- Representational State Transfer (REST) API
Scope of impact
This issue may affect users in North America, Latin America, Canada, and Chile.
Current status
Nov 12, 2026, 12:45 PM EST
We’ve identified connectivity errors occurring on a portion of Exchange Online infrastructure which receives and processes users’ access requests. We’ve collected networking logs to review to further investigate the source of these errors and confirm our next steps.
Next update by:
Thursday, November 12, 2026 at 3:00 PM EST
History of updates
Nov 12, 2026, 11:55 AM EST
We’re reviewing service health telemetry information to identify and isolate any errors contributing to impact for further investigation.
Nov 12, 2026, 11:20 AM EST
We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.
Nov 12, 2026 - 13:02 EST
Users may be unable to connect to their mailboxes in Exchange Online through multiple connection methods
Issue ID: EX1550543
Affected services: Exchange Online
Status: Service degradation
Issue type: Incident
Start time: Nov 12, 2026, 11:17 AM EST
User impact
Users may be unable to connect to their mailboxes in Exchange Online through multiple connection methods.
More info
Potentially impacted connection methods may include:
- Outlook on the web
- Messaging API (MAPI)
- Exchange ActiveSync (EAS)
- Representational State Transfer (REST) API
Scope of impact
This issue may affect users in North America, Latin America, Canada, and Chile.
Current status
Nov 12, 2026, 12:45 PM EST
We’ve identified connectivity errors occurring on a portion of Exchange Online infrastructure which receives and processes users’ access requests. We’ve collected networking logs to review to further investigate the source of these errors and confirm our next steps.
Next update by:
Thursday, November 12, 2026 at 3:00 PM EST
History of updates
Nov 12, 2026, 11:55 AM EST
We’re reviewing service health telemetry information to identify and isolate any errors contributing to impact for further investigation.
Nov 12, 2026, 11:20 AM EST
We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.
Nov 12, 2026 - 13:02 EST
About This Site
This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:
https://scric.statusgator.com/
Regional Internet Connection
Operational
Telephone Interconnect
Operational
eSchoolView
Operational
Data Warehouse
Operational
Managed IT Services
Degraded Performance
Google Accounts
Operational
Email / Office 365
Degraded Performance
MyApps Portal
Operational
Windows Devices
Operational
Student Management Systems
Operational
SchoolTool
Operational
eSchoolPlus
Operational
PowerSchool
Operational
Schoology - SMS Integration
Operational
OnBase
Operational
Auto Notification
Operational
Safe Arrival
Operational
School Messenger
Operational
Financial Systems
Operational
nVision
Operational
WinCap
Operational
WinCap Web
Operational
Frontline Education Professional Growth
Operational
Special Education Systems
Operational
Frontline IEP
Operational
ClearTrack200
Operational
ServiceNow Ticketing System
Operational
Library Media Services
Operational
OPALS Library Automation
Operational
BTBOCES Duplicating Center
Operational
WebCRD
Operational
Cafeteria Management Services
Operational
eTrition
Operational
Mosaic
Operational
Remote VPN Service
Operational
BoardDocs
Operational
SCRIC Call Center
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance