schooltool - Mindex Version 23.1-R1

Scheduled Maintenance Report for South Central Regional Information Center

Completed

The scheduled maintenance has been completed.

Posted Nov 26, 2025 - 02:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 25, 2025 - 22:00 EST

Scheduled

schooltool - Mindex will be installing the newest SchoolTool update - Version 23.1-R1 on Tuesday, November 25th (10:00 pm) - Wednesday, November 26th(2:00 am). SchoolTool will be unavailable during this time.

This update includes:
Forgot Password Updates
NYS Updates for Free/Reduced Lunch Program Service Code Eligibility Reasons
NYS Updates for the Day Calendar Extract
Online Registration: Receive Student Data Updates
Support for Updated NYS Discipline Requirements

Release Notes will be available on the ServiceNow/Knowledge Base Article KB0013733 the week of December 1st.
https://scric.service-now.com/kb_view.do?sysparm_article=KB0013733

Due to the Thanksgiving holiday, the SchoolTool team will combine our monthly November and December check-in to review Mindex Updates, upcoming deadlines, and additional information on December 11th (9:00 am - 10:00 am).
You can sign up via kickup:
https://pulse.kickup.co/events/browse/PSo4yhs6uVXdzxSmgpRiNH/announcements/

You must have a SCRIC KickUp account to register. If you do not, please click on the link below to create an account.
https://form.jotform.com/202364572755156

Thank you.

Posted Nov 21, 2025 - 10:16 EST

This scheduled maintenance affected: Student Management Systems (SchoolTool).