All Systems Operational

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Operational
Telephone Interconnect ? Operational
eSchoolView Operational
Data Warehouse Operational
Managed IT Services Operational
Google Accounts ? Operational
Email / Office 365 ? Operational
MyApps Portal ? Operational
Windows Devices Operational
Student Management Systems Operational
SchoolTool ? Operational
eSchoolPlus ? Operational
PowerSchool ? Operational
Schoology - SMS Integration ? Operational
OnBase ? Operational
Auto Notification Operational
Safe Arrival Operational
School Messenger Operational
Financial Systems Operational
nVision ? Operational
WinCap ? Operational
WinCap Web ? Operational
Frontline Education Professional Growth ? Operational
Special Education Systems Operational
Frontline IEP ? Operational
ClearTrack200 ? Operational
ServiceNow Ticketing System ? Operational
Library Media Services Operational
OPALS Library Automation Operational
BTBOCES Duplicating Center Operational
WebCRD Operational
Cafeteria Management Services Operational
eTrition Operational
Mosaic Operational
Remote VPN Service ? Operational
BoardDocs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 30, 2025

No incidents reported today.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
Completed - The scheduled maintenance has been completed.
Jun 19, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 07:30 EDT
Scheduled - Mindex, the SchoolTool vendor, will be performing a "Cluster Collapse" (Collapse and rebuild SQL & RPT servers) on Thursday, June 19th, from 7:30 AM to 12:00 PM.

All SchoolTool databases will be unavailable during this time.

Mindex has shared the following why this Collapse and Rebuild is an important change :
* One much larger database (or SQL) cluster versus multiple smaller clusters is much better able to handle anomalous spikes in traffic that can occur when schedules and/or grades are released, and when vendors use your APIs.
* As part of this change, we are also upgrading the hardware by two server generations, which will result in 40% better price performance. And, we are rebuilding the servers with Windows Server 2022 and SQL Server 2022, which will also result in performance and security improvements.

Thank you for your understanding. Please share this information with all district staff/teachers.

Jun 18, 09:04 EDT
Completed - The scheduled maintenance has been completed.
Jun 19, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 17:00 EDT
Scheduled - ClearTrack 200 - AIS - Access will be down due to the migration of ClearTrack from the BT BOCES data center to Mindex AWS (cloud environment), which is scheduled to begin at 5:00 pm on June 18th and is expected to be complete by 9:00 AM on June 19th.
Jun 18, 08:25 EDT
Completed - The scheduled maintenance has been completed.
Jun 19, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 17:01 EDT
Scheduled - RTI - Edge Response to Intervention - Access will be down due to the migration of MTSS (RTI) Edge from the BT BOCES data center to Mindex AWS (cloud environment), which is scheduled to begin at 5:00 pm on June 18th and is expected to be complete by 9:00 AM on June 19th.
Jun 18, 08:30 EDT
Jun 18, 2025
Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.