All Systems Operational

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Operational
eSchoolView Operational
Data Warehouse Operational
Managed IT Services Operational
Google Accounts ? Operational
Email / Office 365 ? Operational
MyApps Portal ? Operational
Student Management Systems Operational
SchoolTool ? Operational
eSchoolPlus ? Operational
PowerSchool ? Operational
Schoology - SMS Integration ? Operational
OnBase ? Operational
Auto Notification Operational
Safe Arrival Operational
School Messenger Operational
Financial Systems Operational
MUNIS Operational
nVision ? Operational
WinCap ? Operational
Frontline Education Professional Growth ? Operational
Special Education Systems Operational
Frontline IEP ? Operational
ClearTrack200 ? Operational
ServiceNow Ticketing System ? Operational
Library Media Services Operational
OPALS Library Automation Operational
BTBOCES Duplicating Center Operational
WebCRD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 5, 2022

No incidents reported today.

Jul 4, 2022

No incidents reported.

Jul 3, 2022
PowerSchool maintenance to district-hosted databases
Completed - The scheduled maintenance has been completed.
Jul 3, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 20:00 EDT
Scheduled - The PowerSchool vendor will be conducting additional maintenance to district-hosted databases on Friday, July 1st @ 8:00 pm – Sunday, July 3rd @ 8:00 pm. There will be intermittent connectivity for the duration of the maintenance window.
Jun 27, 10:26 EDT
Jul 2, 2022

No incidents reported.

Jul 1, 2022
Jun 30, 2022

No incidents reported.

Jun 29, 2022
PowerSchool SIS Compliance 22.6.3.0 Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 09:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 17:41 EDT
Scheduled - The PowerSchool vendor has notified us of an unplanned emergency maintenance taking place from Tuesday, June 28th, at 6:00 PM EDT through Wednesday, June 29th at 9:00 AM. Intermittent downtime will occur during this maintenance window.
Jun 28, 06:00 EDT
SchoolTool - version 19.2-Build 21 Hot Fix 65442
Completed - The scheduled maintenance has been completed.
Jun 29, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 06:00 EDT
Scheduled - SchoolTool will be installing the latest version 19.2-Build 21 Hot Fix 65442 on Wednesday, June 29th from 6:00 am – 8:00 am. The system will not be available during this time.

Release notes are available on the SchoolTool Support Webpage under "System Updates" https://www.southcentralric.org/schooltoolSupport.aspx
Jun 27, 12:56 EDT
Jun 28, 2022
Jun 27, 2022
PowerSchool maintenance to district hosted databases
Completed - The scheduled maintenance has been completed.
Jun 27, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 21:00 EDT
Scheduled - The PowerSchool vendor will be conducting routine maintenance to district-hosted databases on Saturday, June 25th @ 9:00 pm – Monday, June 27th @ 6:00 am. There will be intermittent connectivity for the duration of the maintenance window.
Jun 24, 10:34 EDT
Jun 26, 2022

No incidents reported.

Jun 25, 2022
Jun 24, 2022

No incidents reported.

Jun 23, 2022
Chenango Valley Office 365 Issue
Resolved - This issue is resolved.
Jun 23, 08:29 EDT
Monitoring - Our technical teams have deployed a fix for the issue, and we are currently monitoring for stability. CV users are now able to access Office 365 services such as email and Teams.

Next update within 2 hours.
Jun 22, 10:39 EDT
Identified - We have identified an issue that prevents Chenango Valley users from accessing Office 365 services such as Outlook, Teams, and SharePoint.

Our technical teams are currently aware of the root cause, and are working to develop and deploy a fix as soon as possible.

Next update within 1 hour.
Jun 22, 07:38 EDT
Jun 22, 2022
Jun 21, 2022
Email Connection Issues
Resolved - Microsoft has confirmed that the issue is resolved.
Jun 21, 19:55 EDT
Monitoring - A fix has been implemented, and the vendor is monitoring for stability.

Next update when Microsoft releases new information.
Jun 21, 15:25 EDT
Investigating - Microsoft has alerted us to a partial outage with their email platform. Users may not be able to connect to their mailboxes through the Outlook client, MyApps email link, or on a smart phone mail client.

The vendor is currently working on a fix for this issue. Next update within 2 hours.
Jun 21, 13:06 EDT
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