Investigating - We are aware of an issue with Verizon affecting staff in districts attempting to make calls. We are continuing to monitor the situation.
Jan 20, 2026 - 14:05 EST
This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:
Mindex will be installing the newest SchoolTool update - Version 23.2 - R1 on Tuesday, February 3rd (10:00 pm) - Wednesday, February 4th (2:00 am). SchoolTool will be unavailable during this time.
This update includes:
* Calculate Standard Marking Period Grades Using Overall Assignment Scores * Google Classroom Linking Message * Hybrid Report Card Section Updates * Multi-Factor Authentication Email Updates * School Year Drop-Down Updates * Updates to Support Online Registration Configuration * Permission Changes * Bug Fixes
The SchoolTool team will be hosting our monthly check-in to review these Updates, Upcoming Deadlines, & Additional Information on February 5th (9:00 am - 10:00 am). You can sign up via kickup: https://pulse.kickup.co/events/browse/E5DMj3VbjkyhDC8ULbkooa
Resolved -
Microsoft deployed a series of fixes last night to resolve the issues. Email delivery and access to Office 365 services such as OneDrive have been restored.
Jan 23, 06:37 EST
Investigating -
We are currently investigating issues with office 365 including email, teams, and OneDrive that the vendor, Microsoft, has reported. This issue prevents users from sending and receiving email through Exchange Online, which is provided by our Managed IT Service. Additionally, users may experience issues accessing One Drive, and other Cloud Hosted Microsoft Applications.
Microsoft is currently working on deploying a fix. We will provide more information when we receive it from the vendor.
Jan 22, 18:35 EST
Completed -
The scheduled maintenance has been completed.
Jan 21, 00:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 22:00 EST
Scheduled -
Please be advised that a routine maintenance window is scheduled for tonight, 1/20, from 10:00 PM to 12:00 AM. During this time, access to ClearTrack and MTSS Edge will be temporarily unavailable.
Thank you for your patience and understanding,
Jan 20, 15:56 EST
Resolved -
The issue has been resolved. Many thanks for your patience while we worked with the vendor. You can resume importing data and moving files to L1.
Jan 20, 11:58 EST
Identified -
Our technical teams have found the root cause and are now waiting for our vendor to apply the recommended fix.
Jan 20, 10:21 EST
Investigating -
Level 0 is currently down and we are currently investigating. Next update within 2 hours.
Jan 20, 09:23 EST
Completed -
The scheduled maintenance has been completed.
Jan 14, 23:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 18:00 EST
Scheduled -
The South Central RIC has scheduled this month's NOC maintenance for all centralized systems for Wednesday, January 14, from 6:00 PM to 11:00 PM. Access to all applications may be intermittent during the entire maintenance window. There are no planned internet interruptions this month. Please inform your users not included in this notification of the scheduled downtime. If you have any questions or concerns, please get in touch with the SCRIC Service Desk at 607-766-3800.
Listed below is the SCRIC's Maintenance Schedule for the next six months to assist you in planning.