All Systems Operational

About This Site

This page displays the status of many of the major services that the SCRIC provides to our customers. To view the status of some popular instructional apps that we don't directly manage or support, such as Zoom, Schoology, SeeSaw, etc. please see the link below:

https://scric.statusgator.com/

Regional Internet Connection Operational
Telephone Interconnect ? Operational
eSchoolView Operational
Data Warehouse Operational
Managed IT Services Operational
Google Accounts ? Operational
Email / Office 365 ? Operational
MyApps Portal ? Operational
Windows Devices Operational
Student Management Systems Operational
SchoolTool ? Operational
eSchoolPlus ? Operational
PowerSchool ? Operational
Schoology - SMS Integration ? Operational
OnBase ? Operational
Auto Notification Operational
Safe Arrival Operational
School Messenger Operational
Financial Systems Operational
nVision ? Operational
WinCap ? Operational
WinCap Web ? Operational
Frontline Education Professional Growth ? Operational
Special Education Systems Operational
Frontline IEP ? Operational
ClearTrack200 ? Operational
ServiceNow Ticketing System ? Operational
Library Media Services Operational
OPALS Library Automation Operational
BTBOCES Duplicating Center Operational
WebCRD Operational
Cafeteria Management Services Operational
eTrition Operational
Mosaic Operational
Remote VPN Service ? Operational
BoardDocs ? Operational
SCRIC Call Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Schooltool - "Receive Student Data" fix
Completed - The scheduled maintenance has been completed.
Aug 27, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 21:00 EDT
Scheduled - Mindex has resolved the "Receive Student Data" issue and the fix will be implemented, tonight, Wednesday, August 27th (9:00pm - 9:30pm). This update will require scheduled system downtime, during which SchoolTool will be temporarily unavailable from approximately 9:00pm - 9:30pm. We apologize for any inconvenience this issue may have caused and appreciate your understanding as we confirmed the testing of various scenarios.
Thank you.
Aug 27, 13:26 EDT
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025
BTBOCES Duplicating Center Online Ordering Issue
Resolved - We have confirmed that the issue is resolved.
Aug 20, 16:07 EDT
Monitoring - The vendor has deployed a fix, and users should have access to the WebCRD application now. We will continue to monitor for stability. Next update by end of day.
Aug 20, 08:30 EDT
Investigating - For BTBOCES Duplicating Center customers, we are currently experiencing an outage on the online ordering system:

https://documentservices.btboces.org/

We are working with the vendor to diagnose and troubleshoot the issue. We will have a status update sometime tomorrow morning.
Aug 19, 16:19 EDT
SchoolTool update - Version 22.4-R1
Completed - The scheduled maintenance has been completed.
Aug 20, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 21:00 EDT
Scheduled - schooltool - Mindex will be installing the newest SchoolTool update - Version 22.4-R1 on Tuesday, August 19th (9:00 pm) - Wednesday, August 20th (2:00 am). SchoolTool will be unavailable during this time.

This update includes:
* Default to the New Grade Book
* Display State Course Level in the Course Catalog
* Honor Alternate Enrollments in Additional Areas
* Import Third-Party Assignments and Scores Updates
* Online Registration: Receive Student Data Enhancements
* Submit Descriptor/Standard Marking Period Grades Screen Mass Apply Calculated Grades Visibility
*Updates for NYS Data Warehouse
* Bug Fixes

Release Notes will be available on Service Now/ Knowledge Base Article KB0013733 by August 20th.
https://scric.service-now.com/kb_view.do?sysparm_article=KB0013733

The SchoolTool team will be hosting our monthly check-in to review Mindex Updates, Upcoming Deadlines & Additional Information on August 20th (9:00am - 10:00am).

You can signup via kickup:
https://pulse.kickup.co/events/browse/e2f9iYgUBuCrMGWVBSwXzA/announcements/

You must have a SCRIC KickUp account to register. If you do not, please click on the link below to create an account.
https://form.jotform.com/202364572755156

Thank you.
Aug 15, 10:53 EDT
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